FLAVOR FLEET — TERMS OF SERVICE

URL:

/terms-of-service


Last Updated: December 5, 2025

1. Overview

Flavor Fleet (“we,” “our,” “us”) provides a Managed Booking Platform that schedules Food Truck Operators (“FTOs”) into residential communities, workplaces, and events. By using our services, you agree to these Terms of Service.

2. Services Provided

  • Flavor Fleet manages:

  • Scheduling

  • Community communication

  • Vendor rotation

  • AI-powered support lines

  • Calendar and logistics coordination

  • Subscription billing for FTOs

We do not cook food, fulfill orders, or assume liability for food preparation, delivery, or health compliance. FTOs are fully responsible for their operations.

3. Subscription Terms (FTOs)

  • Packages renew every 4 weeks

  • Payment must be completed before scheduling

  • Failed payments:

    • 12h retry → 12h retry → 24h suspension

  • After 24h unpaid, subscription is automatically canceled

  • No proration or mid-cycle refunds

  • Reactivation occurs in the next cycle after payment

4. Community Partners

Communities receive scheduling as a zero-cost amenity.

To ensure smooth operations:

  • 72-hour cancellation policy

  • All changes must be submitted via the CM AI Line

  • Communities assume no liability for food service

  • Residents contact FTOs directly for order issues

5. Vendor Responsibilities (FTOs)

FTOs must:

  • Arrive on time

  • Follow local laws and permitting

  • Maintain insurance

  • Follow assigned time slots

  • Provide accurate menu and pricing

  • Handle all refunds, food safety, and order issues

6. Refunds

Flavor Fleet does not issue refunds for:

  • Failed vendor performance

  • Resident orders

  • Food quality complaints

  • Operator no-shows

  • Weather disruptions

These are the responsibility of the FTO.

7. Limitation of Liability

Flavor Fleet is not liable for:

  • Food preparation

  • Refunds

  • Foodborne illness

  • On-site incidents

  • Equipment issues

  • Payment disputes between residents and FTOs

8. AI Phone Line Disclaimer

Our AI phone lines collect information for scheduling and support.

All calls may be recorded, transcribed, and logged for operational purposes.

9. Termination

We may suspend or terminate access if:

  • Payments fail

  • Subscription is canceled

  • Information is misrepresented

  • Terms are violated

10. Changes to This Agreement

We may update these Terms from time to time.

The updated date will appear at the top of the page.

11. Contact

Questions about these Terms?

[email protected]

Information

Address

1 North First Street, Ste 7710, Phoenix Arizona 85004

Call Us

(602) 497-1327

© 2025 The Flavor Fleet - All Rights Reserved.